In Luxé, Charente, on March 14, 2024, a training session was held for mayors led by a crisis negotiator gendarme. One incident discussed involved Françoise Giroux-Mallot, the mayor of Saint-Amant-de-Boixe, who confronted a man parking in a disabled spot. The man responded aggressively, prompting the mayor to file a complaint the next day. She faced difficulties in recovering the fine and wondered about her responsibility in the process. Similar incidents were shared by nine mayors from Charente who attended the training, focusing on violence towards mayors and their deputies.
During the training session, the gendarmes explained how the brain reacts to stress and detailed possible reactions. They emphasized the importance of listening and offering solutions to show consideration to frustrated citizens. The session aimed to dissect stressful situations and provide solutions to de-escalate conflicts. The mayors were attentive to the advice given and listened to examples, including the handling of a hostage situation during a terrorist attack in Paris in 2015.
The mayors discussed issues such as increasing demands, impatience, and irritability towards local officials. They shared experiences of dealing with difficult situations and sought guidance on how to handle confrontations effectively. The training emphasized the importance of remaining calm and composed in challenging circumstances to defuse tensions and find peaceful resolutions. The mayors learned techniques on conflict resolution and communication to build better relationships with their constituents.
Incidents involving verbal abuse or disrespectful behavior towards mayors were common among the mayors present at the training. They discussed strategies to address such behavior and protect themselves from potential harm. The mayors were encouraged to seek assistance from law enforcement and follow proper procedures when faced with violent or threatening situations. The training provided them with tools and resources to navigate challenging interactions and ensure their safety while performing their duties.
The mayors reflected on the importance of maintaining professionalism and composure when faced with difficult situations in their roles. They recognized the need to develop strategies to manage conflict and build positive relationships with members of the community. The training session offered valuable insights and practical advice on handling potentially volatile scenarios and maintaining a sense of authority and respect in challenging circumstances.
Overall, the training session was a valuable opportunity for mayors to discuss and learn about strategies for dealing with violence and aggression towards local officials. The mayors left the session with a better understanding of how to handle challenging situations, de-escalate conflicts, and maintain a professional demeanor when faced with adversity. By sharing experiences and insights, they were able to strengthen their skills and build resilience in managing difficult interactions in their roles as community leaders.
